.service-launches{position:fixed;right:22px;top:96px;z-index:40;display:grid;gap:10px;width:222px}
.consultant-launch,.human-service-launch{display:grid;grid-template-columns:44px 1fr;column-gap:10px;align-items:center;padding:11px 14px;border:0;border-radius:16px;box-shadow:0 16px 42px #152d2340;cursor:pointer;text-align:left}
.consultant-launch{color:#fff;background:#183329}.human-service-launch{color:#183329;border:1px solid #cbd8cb;background:#fffffff5}
.consultant-launch>span,.human-service-launch>span{grid-row:1/3;width:44px;height:44px;display:grid;place-items:center;border-radius:12px;color:#183329;background:#b7e300;font-weight:900}
.human-service-launch>span{color:#fff;background:#356044}.consultant-launch b,.human-service-launch b{font-size:14px}.consultant-launch small{color:#c9d5ce}.human-service-launch small{color:#647269}
.consultant{position:fixed;right:22px;bottom:22px;z-index:60;width:min(440px,calc(100vw - 28px));height:min(720px,calc(100vh - 44px));display:grid;grid-template-rows:auto 1fr auto auto auto;overflow:hidden;border:1px solid #cbd8cb;border-radius:22px;background:#fff;box-shadow:0 28px 90px #152d2366}
.consultant>header,.human-service>header{padding:16px;display:flex;justify-content:space-between;color:#fff;background:#183329}
.consultant>header>div:first-child,.human-service>header>div{display:flex;gap:11px;align-items:center}.consultant>header span,.human-service>header span{width:42px;height:42px;display:grid;place-items:center;border-radius:12px;color:#183329;background:#b7e300;font-weight:900}
.consultant>header p,.consultant>header b,.consultant>header small,.human-service>header p,.human-service>header b,.human-service>header small{display:block;margin:0}.consultant>header small,.human-service>header small{margin-top:3px;color:#c7d3cc}.consultant>header small i{display:inline-block;width:7px;height:7px;border-radius:50%;background:#7cdf45}
.consultant-head-actions{display:flex!important;gap:4px!important}.consultant>header button,.human-service>header button{width:34px;height:34px;border:0;border-radius:8px;color:#fff;background:#ffffff12;font-size:22px;cursor:pointer}
.consultant-messages{padding:17px;overflow:auto;background:#f6f9f4;scroll-behavior:smooth}.message{width:fit-content;max-width:91%;margin:0 0 12px;padding:12px 14px;border-radius:15px;font-size:14px;line-height:1.62;white-space:pre-line;overflow-wrap:anywhere}.message.ai{margin-right:auto;border-bottom-left-radius:4px;background:#e8f0e5}.message.user{margin-left:auto;border-bottom-right-radius:4px;color:#fff;background:#356044}
.message .message-label{display:block;margin-bottom:5px;color:#356044;font-size:10px;font-weight:900;letter-spacing:.08em}.message.user .message-label{color:#d6e5dc}
.message.summary{max-width:100%;border:1px solid #cbdac7;background:#fff}.message.summary b{display:block;margin-bottom:7px;color:#183329;font-size:15px}
.consultant-typing{padding:0 18px 9px;color:#758178;background:#f6f9f4;font-size:11px}.consultant-typing span{display:inline-block;width:5px;height:5px;margin-right:3px;border-radius:50%;background:#75a063;animation:typing 1s infinite}.consultant-typing span:nth-child(2){animation-delay:.15s}.consultant-typing span:nth-child(3){animation-delay:.3s}@keyframes typing{0%,60%,100%{transform:translateY(0);opacity:.5}30%{transform:translateY(-3px);opacity:1}}
.consultant-choices{display:grid;grid-template-columns:1fr 1fr;gap:7px;max-height:190px;overflow:auto;padding:11px 14px;border-top:1px solid #edf0eb;background:#fff}.consultant-choices button{padding:9px 10px;border:1px solid #bfd0bc;border-radius:10px;color:#284f38;background:#fff;font-size:12px;line-height:1.35;cursor:pointer;text-align:left}.consultant-choices button:hover{border-color:#356044;background:#f2f7ef}.consultant-choices button.primary-choice{grid-column:1/-1;color:#fff;border-color:#356044;background:#356044;text-align:center;font-weight:900}
.consultant-input{padding:10px!important;display:grid;grid-template-columns:1fr auto;gap:8px!important;border:0!important;border-top:1px solid #d9e2d6!important;border-radius:0!important;box-shadow:none!important}.consultant-input input{margin:0}.consultant-input button{padding:0 17px;border:0;border-radius:9px;color:#fff;background:#356044;font-weight:900;cursor:pointer}.consultant-privacy{margin:0;padding:0 12px 10px;color:#879087;background:#fff;text-align:center;font-size:10px}
.human-service{position:fixed;right:22px;top:238px;z-index:61;width:min(420px,calc(100vw - 28px));overflow:hidden;border:1px solid #cbd8cb;border-radius:20px;background:#fff;box-shadow:0 28px 80px #152d2355}.human-service-body{display:grid;grid-template-columns:168px 1fr;gap:18px;align-items:center;padding:20px}.human-service-body img{width:168px;height:168px;padding:7px;border:1px solid #d9e2d6;border-radius:14px;background:#fff;object-fit:contain}.human-service-body b{font-size:18px}.human-service-body p{margin:9px 0;color:#647269;font-size:13px;line-height:1.65}.human-service-body small{display:block;padding-top:9px;border-top:1px solid #e7ece5;color:#356044;font-weight:800}.consultant[hidden],.human-service[hidden],.consultant-typing[hidden]{display:none!important}
@media(max-width:620px){.service-launches{right:10px;top:76px;width:184px;gap:7px}.consultant-launch,.human-service-launch{grid-template-columns:36px 1fr;padding:8px 10px;border-radius:13px}.consultant-launch>span,.human-service-launch>span{width:36px;height:36px;border-radius:10px}.consultant-launch b,.human-service-launch b{font-size:13px}.consultant-launch small,.human-service-launch small{font-size:10px}.consultant{inset:0;width:100vw;height:100dvh;max-height:none;border:0;border-radius:0}.consultant-choices{max-height:180px}.human-service{right:14px;top:202px}.human-service-body{grid-template-columns:136px 1fr;gap:13px;padding:15px}.human-service-body img{width:136px;height:136px}}


/* Shared reception controls must not depend on the surrounding product form. */
.consultant{grid-template-rows:auto minmax(0,1fr) auto auto auto auto}
.consultant-messages{min-height:0}
.consultant-input input{width:100%;min-width:0;min-height:44px;padding:10px 12px;border:1px solid #cbd8cb;border-radius:9px;font:inherit;font-size:14px}
.consultant-input button{min-height:44px}
.consultant-choices button{min-height:40px}
.lead-section label[hidden]{display:none}

.message-link{display:inline-block;margin:0 2px;padding:1px 8px;border-radius:10px;background:#eaf7ee;color:#07c160;font-weight:600;text-decoration:none;border:1px solid #cdebd7}
.message-link:active{background:#d9f0e2}

.consultant-choices.list-mode{grid-template-columns:1fr;max-height:260px}
.consultant-choices.list-mode button{padding:11px 13px;font-size:13px;font-weight:600;border-radius:12px;background:#f7fbf5;border-color:#cfdccb;color:#23402f}
.consultant-choices.list-mode button::after{content:'›';float:right;color:#6f8c74;font-weight:700}